26Jun

How to Plan Recruitment for a New Children’s Home (2026)

Recruitment Planning for New Children’s Homes: What You Need to Know

Opening a new children’s home is a big step. However, success is not only about the building or paperwork.

Instead, it depends on one key thing — your staff team.

Many providers focus on registration first. As a result, recruitment is often left too late. This can cause delays, stress, and extra costs when the home is ready to open.

Because of this, early recruitment planning is very important.

If you are new to this area, you may find this useful:
👉 What is a Residential Children’s Home? (/what-is-a-residential-childrens-home/)

https://www.gov.uk/government/publications/right-to-work-checklist/employers-right-to-work-checklist-accessible-version?mode=listu0026v=esphr-blogu0026v=esphr-mmm2-banner-buttonu0026v=esphr-wptwo-downloadu0026v=web-bannermodelist: How to Plan Recruitment for a New Children’s Home (2026)

Why Recruitment Planning Matters

Recruitment is not just about filling jobs. Instead, it is about building a safe and strong team for children.

Good planning can help you:

  • Open your home on time
  • Meet Ofsted rules
  • Keep children safe
  • Reduce agency costs
  • Keep staff longer

In addition, homes with good planning usually run more smoothly from day one.

You can read more about inspection focus here:
🔗 https://www.gov.uk/government/organisations/ofsted


Start Recruitment Early

Many providers start too late. However, good staff take time to find.

For example, most experienced managers have long notice periods.

Because of this, you should start recruitment early.

You will need time for:

  • Job adverts
  • Interviews
  • DBS checks
  • Reference checks
  • Work history checks
  • Training
  • Induction

In addition, safer checks must be done before staff start work.

You can read official DBS guidance here:
🔗 https://www.gov.uk/government/organisations/disclosure-and-barring-service

If you want to understand costs, read this:
👉 Children’s Residential Recruitment Costs (/childrens-residential-recruitment-costs/)


Hire Your Registered Manager First

The Registered Manager is the most important person in your home.

Therefore, this role should be hired first.

A good manager can help with:

  • Setting up the home
  • Interviewing staff
  • Planning policies
  • Training new workers
  • Preparing for Ofsted

In addition, they help build a strong team culture from the start.

Skills for Care also highlights how important leadership is in care homes:
🔗 https://www.skillsforcare.org.uk

You can also view pay information here:
👉 Registered Manager Salary Guide 2026 (/registered-manager-salary-guide-2026/)


Build Your Team Step by Step

Instead of hiring everyone at once, build your team in stages.

This is safer and saves money.

Plan Based on Occupancy

Only hire staff based on how many children you expect at the start.

As a result, you avoid overstaffing.

Think About Shifts

You will need cover for:

  • Days
  • Nights
  • Weekends
  • Sleep-ins
  • Holidays

Good planning helps avoid staff pressure.

Mix of Experience

A strong team usually includes:

  • Support workers
  • Senior staff
  • Team leaders
  • Deputy manager
  • Registered manager

In addition, having both new and experienced staff helps balance the team.

See salary details here:
👉 Children’s Residential Care Salary Guide 2026 (/childrens-residential-care-salary-guide-2026/)


Safer Recruitment Is Very Important

Keeping children safe must always come first.

Therefore, every provider must follow safer hiring rules.

You must check:

  • DBS checks
  • ID documents
  • Work right in the UK
  • References
  • Past job history
  • Qualifications

In addition, all gaps in work history must be checked carefully.

You can read the law here:
🔗 https://www.legislation.gov.uk/uksi/2015/541/contents/made

You can also check work eligibility rules here:
🔗 https://www.gov.uk/right-to-work-documents


Plan Your Recruitment Budget

Recruitment costs more than most people think.

For example, you must plan for:

  • Job adverts
  • DBS checks
  • Training
  • Uniforms
  • Payroll setup
  • Agency fees (if used)

Because of this, early budgeting is very important.

To learn more, read:
👉 True Cost of Recruiting Residential Childcare Staff (/true-cost-of-recruiting-residential-childcare-staff/)


Choose How You Will Recruit

Every provider is different. Therefore, you must choose the right method.

Internal Hiring

This works well if you have an HR team.

Benefits:

  • Full control
  • Lower cost
  • Strong brand building

Agency (Contingency)

Good for urgent or hard roles.

You only pay when someone is placed.

Recruitment Partner

Many growing providers use specialist support.

This can help with:

  • Finding staff
  • Screening candidates
  • Salary advice
  • Faster hiring

In addition, it saves time and reduces stress.

Learn more here:
👉 Permanent Recruitment Services (/permanent-recruitment/)


Recruitment Continues After Opening

Opening your home is only the start.

However, staff must also be supported long term.

Good planning includes:

  • Staff retention
  • Training
  • Promotion paths
  • Future hiring
  • Growth planning

In addition, happy staff give better care to children.


Simple Recruitment Timeline

Time Before OpeningWhat You Do
6–9 monthsHire Registered Manager
5–6 monthsPlan staff team
4–5 monthsPost jobs
3–4 monthsInterviews
2–3 monthsChecks and DBS
1–2 monthsTraining
Opening dayFull team ready

Frequently Asked Questions

When should I start hiring?

You should start around 6–9 months before opening. This gives enough time for checks and training.

Who should I hire first?

The Registered Manager should be hired first because they lead the home.

Do I need an agency?

Not always. However, agencies can help you find staff faster when needed.

https://www.gov.uk/government/publications/right-to-work-checklist/employers-right-to-work-checklist-accessible-version?mode=listu0026v=esphr-blogu0026v=esphr-mmm2-banner-buttonu0026v=esphr-wptwo-downloadu0026v=web-bannermodelist: How to Plan Recruitment for a New Children’s Home (2026)

Final Thoughts

Recruitment planning is very important when opening a children’s home.

However, many providers leave it too late.

Instead, start early, hire the right manager first, and build your team step by step.

As a result, your home will open more smoothly and stay stable.

At People House Recruitment, we support providers across the UK with simple and effective recruitment help for children’s homes.

👉 About Us (/about-us/)
👉 Contact Us (/contact/)

25Jun

Which One Is The Best For Your Organisation ?

The Best

Choosing the best option for your organisation is a strategic decision that impacts efficiency, compliance, cost control, and long-term growth. Whether you are selecting a service provider, system, or business partner, the decision must be structured and evidence-based.

This guide provides a practical framework to help your organisation compare options and make the right choice with confidence.


🧠 1. Define Your Organisation’s Needs

Before evaluating any option, clearly define your internal requirements.

Ask:

  • What problem are we solving?
  • What outcome do we want?
  • What resources do we have?
  • What constraints must we consider?

Clear requirements improve decision accuracy and reduce operational risk.


⚖️ 2. Compare Options Using Structured Evaluation

Avoid decisions based only on cost or convenience. Instead, evaluate:

  • Quality of service
  • Long-term value
  • Flexibility and scalability
  • Experience and credibility
  • Risk and reliability

📌 Helpful business decision reference:
Harvard Business Review – Decision Making


🧩 3. Risk, Compliance & Standards

Every organisation must consider risk and compliance when choosing options.

This includes:

  • Operational risk
  • Financial risk
  • Service quality risk
  • Regulatory compliance requirements

📌 Business risk framework reference:
Investopedia – Risk Management Guide

📌 Organisational standards reference:
ISO (International Standards Organisation)


📊 4. Step-by-Step Decision-Making Framework

Use this proven structure:

Step 1: Identify requirements

Define exactly what your organisation needs.

Step 2: Research options

Collect multiple solutions from credible providers.

Step 3: Evaluate options

Score based on cost, quality, risk, and performance.

Step 4: Shortlist best options

Reduce to 2–3 strongest choices.

Step 5: Final decision

Select the option with the highest long-term value.


🧠 5. Key Factors for Choosing the Best Option

To identify the best option for your organisation, evaluate:

✔ Reliability

Can it deliver consistent performance?

✔ Value

Does it provide long-term benefit beyond cost savings?

✔ Compliance

Does it meet required industry standards?

✔ Support

Is ongoing support available?

✔ Scalability

Can it grow with your organisation?

https://peoplehouserecruitment.co.uk/2026/06/23/everything-you-need-to-know-about-childcare-services-uk/: Which One Is The Best For Your Organisation ?

⚠️ 6. Common Mistakes Organisations Make

Many organisations reduce decision quality by:

  • Choosing based only on price
  • Ignoring long-term impact
  • Skipping proper comparison
  • Not assessing risk
  • Excluding key stakeholders

Avoiding these improves strategic outcomes significantly.

🎯 Conclusion

There is no single best option for every organisation. The correct choice depends on structured evaluation, risk analysis, and long-term strategic alignment.

By using a clear decision-making framework, your organisation can confidently choose the best option and improve performance, efficiency, and outcomes.

26Feb

Children’s Residential Care Salary 2026 Guide

The conversation around Children’s Residential Care Salary 2026 is very different to what it was even a year ago.

Placement demand remains high. Regulatory pressure has intensified. Experienced leadership is scarce. And as a result, salaries across the UK have shifted.. significantly!

If you work in children’s residential care, or you run a home and are trying to stay competitive, these are the benchmarks you need to know.

Registered Manager

£50,000 – £70,000+

The biggest movement in 2026 continues to be at Registered Manager level.

The days of £42–45k being competitive are largely gone in most regions.

Across England, we are consistently seeing:

  • £50k as the new realistic minimum for experienced RMs
  • £55k–£65k standard for multi-bed EBD homes
  • £65k–£70k+ for complex services, RI turnaround projects, or strong Good/Outstanding track records

Homes rated by Ofsted as Require Improvement are often paying a premium to secure stabilising leadership.

Experienced RMs who can:

  • Navigate inspection confidently
  • Improve culture and retention
  • Support new registrations
  • Lead through RI to Good

…are in extremely high demand nationally.

This is no longer London-centric — we’re seeing strong salary growth across the Midlands, North West, South West and Yorkshire.


Deputy Manager

£38,000 – £50,000

Deputy Managers are increasingly acting as operational right-hands rather than traditional “second in command”.

Particularly in EBD homes, Deputies with:

  • Level 5 (or working towards)
  • Inspection experience
  • Staff supervision responsibility
  • Experience supporting RI improvement

…are achieving £45k+ packages.

In some regions, the gap between Deputy and Registered Manager pay has narrowed, which is creating more progression conversations across the sector.


Team Leader

£32,000 – £42,000

Team Leaders are one of the most competitive hiring markets right now.

Why?

Because providers have realised that weak middle leadership leads to poor inspections.

Homes under pressure from Ofsted scrutiny are actively strengthening their Team Leader layer to protect standards and consistency.

We’re seeing:

  • £35k as a strong benchmark
  • £40k+ in complex or understaffed services
  • Faster interview processes and counteroffers

Children’s Residential Support Worker

£25,000 – £34,000
Hourly: £12.50 – £16.00
Sleep-ins: £60 – £80

Support Workers with trauma-informed training, restraint training, or experience in high-challenge EBD settings are commanding the top end of these ranges.

Providers who are not reviewing hourly rates regularly are struggling with:

  • High agency reliance
  • Overtime fatigue
  • Retention issues

In 2026, stable staffing equals inspection stability.


What’s Driving Salary Growth in 2026?

1. Leadership Shortages

There are simply not enough experienced Registered Managers with strong Ofsted track records to meet demand.

2. RI Turnaround Demand

Homes rated RI are competing heavily for proven leaders who can move them to Good quickly.

3. Increased Placement Fees

Local Authority placement fees have risen — and providers who reinvest in leadership are seeing stronger long-term performance.

4. Market Confidence

Private providers continue to expand nationally, which increases competition for experienced candidates across all regions — not just the South East.


National Salary Trends (Not Just London)

While London remains higher in some brackets, 2026 is showing something different:

  • Midlands salaries have strengthened considerably
  • North West growth remains consistent due to high home density
  • Yorkshire & South West are seeing improved RM packages
  • Wales and North East remain more moderate but are rising

The gap between regions is narrowing — particularly at management level.


If You’re a Provider in 2026

Ask yourself:

  • Is your Registered Manager salary genuinely competitive?
  • Could a neighbouring provider offer £5k–£10k more tomorrow?
  • Are you paying enough to prevent counteroffers from succeeding?

Reactive salary reviews are costing providers more than proactive ones.

If You’re a Candidate in 2026

The market is active.

Strong inspection exposure, safeguarding leadership, and documented impact in RI improvement significantly increase your earning potential.

If you’re unsure where you sit in the current market — benchmark it.


Final Thoughts

The 2026 Children’s Residential Care salary landscape reflects a sector under regulatory pressure but full of opportunity for strong professionals.

Leadership stability is the currency of this market.

And those who can demonstrate it are being rewarded accordingly.

If you would like a confidential salary benchmark or market insight specific to your region, feel free to reach out.

20Jan

What Ofsted Looks for in Safer Recruitment

Safer recruitment is a critical focus during Ofsted inspections, particularly within children’s residential care. It’s not just about having staff in place, it’s about being able to demonstrate that every person working with children has been recruited safely, consistently, and in line with statutory guidance.

Below is an overview of what Ofsted typically looks for when assessing safer recruitment, and where homes often fall short.

Clear Safer Recruitment Policies (That Are Actually Followed)

Inspectors will expect to see a written safer recruitment policy that:

  • aligns with current legislation and guidance
  • clearly outlines each stage of the recruitment process
  • is understood and applied by managers

A common issue is having a policy that looks good on paper but isn’t followed consistently in practice. Ofsted will often test this by sampling staff files and asking managers to explain their process.

Robust Identity and Right to Work Checks

Homes must be able to evidence that:

  • identity has been verified (e.g. passport, driving licence)
  • right to work checks were completed correctly
  • documents are valid and in date

Missing copies, unclear records, or assumptions made due to urgency can all raise concerns. Inspectors are looking for accuracy and consistency, not speed.

Enhanced DBS Checks and Risk Assessments

An enhanced DBS check must be in place before staff work unsupervised with children.

If staff start before a DBS is returned, inspectors will expect:

  • a clear written risk assessment
  • evidence of supervision and safeguards
  • a strong rationale for the decision

Poorly documented or generic risk assessments are a frequent weakness.

Thorough Reference Checks

Ofsted places significant weight on employment references, especially from previous care roles.

Inspectors will look for:

  • references covering recent and relevant employment
  • confirmation of role, dates, and suitability to work with children
  • follow-up where references are vague, missing, or raise concerns

Reliance on character references or incomplete employer references is often criticised.

Interviewing for Safeguarding, Not Just Experience

Interviews should assess:

  • understanding of safeguarding and child protection
  • ability to manage risk and professional boundaries
  • responses to real-life scenarios

Inspectors may ask:

  • what questions were asked
  • how safeguarding was explored
  • how decisions were made

Homes that can evidence structured, safeguarding-focused interviews tend to score more strongly.

Complete and Well-Maintained Staff Files

During inspection, staff files are almost always reviewed.

Each file should clearly show:

  • application form or CV
  • interview notes
  • DBS and right to work checks
  • references
  • qualifications and training
  • ongoing supervision and appraisal records

Disorganised or incomplete files can undermine otherwise good practice.

Ongoing Vigilance; Not a One-Off Process

Safer recruitment doesn’t end once someone is hired.

Ofsted will consider:

  • probation reviews
  • supervision and performance management
  • how concerns are escalated and recorded
  • how staff conduct is monitored over time

Homes that treat safer recruitment as a continuous safeguarding responsibility are viewed far more positively.

Final Thoughts

Ofsted isn’t expecting perfection but it does expect clarity, consistency, and evidence. Most issues arise not from bad intent, but from gaps in documentation, rushed decisions, or unclear processes.

Strong safer recruitment protects:

  • children and young people
  • staff teams
  • managers and providers

And it puts homes in a much stronger position when inspection day arrives.

31Oct

The Interview Questions You’ll Be Asked for Residential Childcare Jobs (and How to Prepare)

If you have been invited to interview for a children’s residential childcare worker (RCW) role, congratulations. That means your application has already shown promise and you are one step closer to starting or progressing your career in children’s residential care.

Interviews for these roles are not just about qualifications. Employers want to understand your values, your motivation for working with young people, and how you handle real-life situations. Below are some of the most common questions asked at RCW interviews, along with guidance on how to prepare your answers.

Why do you want to work in children’s residential care?

What they are really asking:
They want to understand your motivation. Residential care is demanding and requires genuine commitment to supporting young people, not just an interest in the job.

How to prepare:
Share your personal reasons for wanting to work in this field. Perhaps you are driven by a passion for helping young people to achieve their potential, or you find it rewarding to make a difference in their lives. Keep your answer honest and focused on positive impact.

Example:
“I have always wanted to support children who need stability and understanding. I believe every young person deserves to feel safe and valued, and I want to be part of a team that helps make that possible.”

Tell us about a time you handled a challenging situation

What they are really asking:
They want to see that you can stay calm, think clearly, and act appropriately under pressure.

How to prepare:
Use the STAR method (Situation, Task, Action, Result) to structure your response. Choose an example that demonstrates patience, professionalism, and your ability to de-escalate situations.

Example:
“One evening a young person became upset and started shouting. I stayed calm, gave them space, and used a calm tone to reassure them. Once they were settled, we spoke about what had upset them and agreed some strategies for next time.”

How would you build trust with a young person who has experienced trauma?

What they are really asking:
They want to know if you understand trauma-informed practice and the importance of consistency.

How to prepare:
Explain that trust takes time and is built through reliability, empathy, and clear boundaries. Talk about listening, keeping promises, and creating a safe environment where young people feel heard and respected.

Example:
“I would take time to build a genuine connection, be consistent with my approach, and always follow through on what I say. It is important that young people see that you mean what you say and that they can rely on you.”

What does safeguarding mean to you?

What they are really asking:
They want to check that you understand your duty to protect children from harm and how to act if you have concerns.

How to prepare:
Describe safeguarding as protecting children from abuse, neglect, and exploitation. Emphasise that it is everyone’s responsibility and that you would always follow the correct reporting procedures.

Example:
“Safeguarding means ensuring the safety and wellbeing of every child in your care. It’s about being alert to any signs of risk and following the correct procedures immediately if you have concerns.”

How do you work as part of a team?

What they are really asking:
They want to know that you can communicate effectively and contribute to a consistent approach across the team.

How to prepare:
Share examples of how you have supported colleagues, shared information, and maintained professionalism, even in difficult situations.

Example:
“I believe good teamwork is essential in residential care. I always make sure handovers are clear, respect my colleagues’ opinions, and work together to keep a consistent approach for the young people.”#

Where do you see yourself in five years?

What they are really asking:
They are interested in your long-term commitment to the sector and whether you want to develop within it.

How to prepare:
Talk about your goals for progression, such as completing further qualifications, moving into a senior role, or mentoring new staff.

Example:
“In five years, I would like to continue developing my skills and work towards a senior role where I can support others and help the home provide the best care possible.”

Final tips for interview success

  • Research the home before the interview. Understand their values, Ofsted rating, and approach to care.
  • Review the job description and think about how your experience relates to it.
  • Bring any certificates or training evidence if you have them.
  • Ask thoughtful questions at the end, such as:
    • “How do you support staff wellbeing?”
    • “What opportunities are there for training and progression?”

Remember

Working as a children’s residential childcare worker is more than a job; it is a chance to make a lasting difference. Approach your interview with confidence, compassion, and honesty. Employers are looking for people who genuinely care about creating safe and nurturing environments for children.

If you would like more interview support, People House Recruitment offers free guidance and preparation for candidates applying for residential childcare roles. Get in touch to learn more.

29Oct

A Day in the Life of a Senior RCW

A Day in the Life of a Senior RCW – Emily’s Story

Working as a Senior Residential Childcare Worker is more than just a job, it’s a career that changes lives. Every day brings new challenges, opportunities, and moments that make a real difference to the children and young people we support.

If you’ve ever wondered what life is like in this role, here’s an inside look at a typical day, though no two days are ever quite the same!

Before the Shift: Planning and Preparation

A great shift starts with preparation. Before coming on duty, a Senior Support Worker will review the day’s plans, upcoming appointments, and any ongoing tasks. Good planning ensures that the team is organised, confident, and ready to provide consistent care and support throughout the day.

Starting the Shift: Handover and House Checks

At the start of each shift, the Senior Support Worker receives a handover from the previous team. This includes

  • Confirming money and medication counts
  • Checking that household chores and daily checks are complete
  • Reviewing the cleanliness and safety of the home
  • Receiving updates on each young person (YP) including any incidents, appointments, or contact sessions

This handover sets the tone for the day, ensuring the team has all the information they need to provide safe, high-quality care.

Shift Planning and Delegation

Once the handover is complete, it’s time to plan the shift. The Senior Support Worker leads the discussion using the handover sheet, identifying any key appointments, education schedules, contact times, or activities and delegating tasks to team members

Good leadership is essential here: making sure everyone knows their responsibilities and feels supported throughout the day.

Communication and Admin

Admin and communication play an important part in the role. You’ll:

  • Check and respond to emails (especially from professionals such as social workers, QSWs, or managers)
  • Audit work completed before your shift — reviewing daily logs, care plans, and key working sessions
  • Ensure all records are accurate, up-to-date, and meet regulatory standards

This ensures the home remains compliant and that every young person’s progress is properly documented.

Meetings and Professional Visits

On some days, you may attend meetings such as team meetings, professional reviews, or training sessions. You might also need to take minutes and share updates with the wider team.

When professionals such as Ofsted inspectors or Regulation 44 visitors attend the home, the Senior Support Worker is responsible for welcoming them, signing them in, and ensuring they have access to the information they need.

Supporting the Young People

Throughout the day, you’ll carry out welfare checks, encourage routines, and support young people with education, appointments, and activities. You’ll also work alongside the team to help young people develop life skills, promote independence, and build positive relationships.

Every interaction is an opportunity to encourage, empower, and support young people to reach their potential.

Record Keeping and Care Planning

Part of being a Senior Support Worker means maintaining accurate and detailed records. You’ll update and review key documents such as: 

  • Care Plan
  • Risk Assessments
  • Behaviour Support Plans
  • Home paperwork

You’ll also oversee the team to ensure daily logs, logbooks, and checklists are completed to a high standard.

Evening Routine and Household Tasks

As the day winds down, the focus turns to dinner and evening routines. You’ll make sure:

  • The evening meal is prepared, and food temperatures are recorded
  • The young people are encouraged to eat together and enjoy a homely atmosphere
  • All chores such as cleaning, laundry, and daily checks are completed
  • This helps create a calm, structured environment – a key part of residential life.

End of Shift: Final Checks and Handover

Before the shift ends, you’ll complete evening checks, such as confirming sharps counts, checking money balances, and ensuring the home is secure. Once the young people are settled and all tasks are complete, the team finishes the final handover ready for the next shift.

No Two Days Are the Same

While this might sound like a typical day, the truth is that no two shifts are ever identical. There might be an unexpected appointment, an activity, or an incident and that’s what makes the role both challenging and rewarding.

Every day offers the chance to make a difference, to support young people through their journey, and to help them build brighter futures.

With thanks to Emily for sharing her experience
and insight into the life of a Senior RCW.

24Oct

Why Recruitment in Children’s Residential Care Needs a Human Touch

Recruitment in children’s residential care is unlike recruitment in any other sector. It’s not simply about matching skills to job descriptions, it’s about finding people with the heart, resilience, and empathy to change lives. Every child in residential care deserves stability, safety, and genuine connection, and that begins with the people who care for them each day.

Too often, recruitment in social care is treated as a numbers game. Agencies rush to fill vacancies, focusing on speed rather than suitability. But in a children’s home, the wrong placement can have a lasting impact, not only on the home’s team but, most importantly, on the young people themselves. That’s why recruitment in this field demands something more: a human touch.

Seeing Beyond the CV

While qualifications and experience are important, they only tell part of the story. The best residential workers bring emotional intelligence, patience, and a natural ability to build trust. These qualities don’t always stand out on paper, which is why a people-first approach is so vital. A good recruiter takes time to get to know candidates to understand their motivations, values, and the type of environment where they’ll thrive.

Equally, understanding the needs and culture of each children’s home is essential. No two settings are the same. Some support children with complex emotional needs; others focus on developing independence or preparing for family reunification. Matching the right person to the right environment makes all the difference to both staff satisfaction and quality of care.

Creating Stability Through Connection

Children’s homes rely on consistency. High staff turnover can disrupt relationships, unsettle young people, and undermine progress. Recruitment that prioritises human connection helps build long-term teams; people who stay because they feel valued, supported, and aligned with the home’s mission.

Taking a human-centred approach also strengthens trust between recruiters and employers. When managers know that candidates are not only capable but also compassionate, they gain peace of mind that every new addition will enhance their team dynamic.

Supporting Candidates on Their Journey

Good recruitment doesn’t end with a successful placement. For candidates, particularly those new to residential care, ongoing support is key. Interview coaching, clear communication, and a smooth onboarding process all help new recruits feel confident and prepared for their roles. When candidates are supported from the very beginning, they’re far more likely to succeed and remain in post.